I had a very disappointing experience. The indoor seating and tables were dusty, and even the outdoor view was unpleasant due to the dust. The seat arm was scratched and had peeling paint, the table edges were chipped, and there were visible watermarks on the surface.
What made it worse was the service. The waiter was extremely rude and unprofessional. Instead of apologizing for the dusty furniture, he gave excuses and even said, "What do you think? We should clean the tables every day?" He blamed the weather for the dust, even though the dust was clearly indoors as well. This kind of attitude is unacceptable and shows a complete lack of care for customer experience.
I would never visit this place again.
We ate and was served by lovely staff zel and manager. They were very accommodating. The tiramisu, Club sandwhich and the beverages which was recommended came hot and was prepared nicely. It was our first time eating here and it was a lovely experience. Thank you very much !
Great atmosphere in Al Hazm mall. Unique specialty drinks tailored to your taste. They have hot outdoor air conditioning to escape the heat. A must cafe to be on your list.
My overall experience was delightful. The ambience was cosy and inviting, making it a perfect spot to relax. The staff were attentive and friendly, providing excellent service. The menu offered a good variety of fresh and tasty options. I ordered a double-shot espresso. The coffee was rich and well-balanced, with a strong, smooth flavour, and a nice crema on top. It felt like a calm and pleasant place to enjoy a coffee or a light meal.
I have been there during my stay in Doha , cafe looks nice in Alhazm mall , but the waiter and I guess the manager of the cafe were standing in a weird way , watching us .. we didn’t feel comfortable at all , especially that I was there with my family and we were having a great family time .. I liked the design of the cafe , San Sebastián was incredible . But the vibe not so much
Dazzy Hassan
2 months agoI had a very disappointing experience. The indoor seating and tables were dusty, and even the outdoor view was unpleasant due to the dust. The seat arm was scratched and had peeling paint, the table edges were chipped, and there were visible watermarks on the surface. What made it worse was the service. The waiter was extremely rude and unprofessional. Instead of apologizing for the dusty furniture, he gave excuses and even said, "What do you think? We should clean the tables every day?" He blamed the weather for the dust, even though the dust was clearly indoors as well. This kind of attitude is unacceptable and shows a complete lack of care for customer experience. I would never visit this place again.
M
4 months agoWe ate and was served by lovely staff zel and manager. They were very accommodating. The tiramisu, Club sandwhich and the beverages which was recommended came hot and was prepared nicely. It was our first time eating here and it was a lovely experience. Thank you very much !
Tahir If
a year agoGreat atmosphere in Al Hazm mall. Unique specialty drinks tailored to your taste. They have hot outdoor air conditioning to escape the heat. A must cafe to be on your list.
Jiya Sheraz
a month agoMy overall experience was delightful. The ambience was cosy and inviting, making it a perfect spot to relax. The staff were attentive and friendly, providing excellent service. The menu offered a good variety of fresh and tasty options. I ordered a double-shot espresso. The coffee was rich and well-balanced, with a strong, smooth flavour, and a nice crema on top. It felt like a calm and pleasant place to enjoy a coffee or a light meal.
Oumaima Darkaoui
a year agoI have been there during my stay in Doha , cafe looks nice in Alhazm mall , but the waiter and I guess the manager of the cafe were standing in a weird way , watching us .. we didn’t feel comfortable at all , especially that I was there with my family and we were having a great family time .. I liked the design of the cafe , San Sebastián was incredible . But the vibe not so much